Last Updated: January 2026
Introduction
FunLearn Smile (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Make a donation
- Register as a volunteer
- Subscribe to our newsletter
- Contact us through our contact form
- Participate in our programs or events
This information may include:
- Name
- Email address
- Phone number
- Postal address
- Payment information (processed securely through PayPal)
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages you visit
- Time and date of your visit
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process donations and issue receipts
- Coordinate volunteer activities and communications
- Send newsletters and updates about our work (with your consent)
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure website security
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:
- Consent: You have given us permission to process your data (e.g., newsletter subscriptions)
- Contract: Processing is necessary to fulfill our obligations to you (e.g., processing donations)
- Legal Obligation: We need to comply with the law
- Legitimate Interests: Processing is in our legitimate interests and does not override your rights
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers
We work with trusted third-party service providers who help us operate our website and deliver our services, including:
- PayPal: For secure payment processing
- Email service providers: For sending newsletters and communications
- Website hosting providers: For hosting our website
- Analytics providers: For understanding website usage
These providers are contractually obligated to keep your information secure and confidential.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If FunLearn Smile is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors use our website
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Donation records: Retained for 7 years for tax and accounting purposes
- Volunteer information: Retained while you are actively involved with us, plus 2 years
- Newsletter subscribers: Until you unsubscribe
- Contact form inquiries: Retained for 2 years
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Under GDPR (EEA residents):
- Right to Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information
- Right to Restrict Processing: Request that we limit how we use your information
- Right to Data Portability: Request transfer of your information to another service
- Right to Object: Object to our processing of your information
- Right to Withdraw Consent: Withdraw your consent at any time (where processing is based on consent)
Under UK GDPR (UK residents):
UK residents have the same rights as listed above under GDPR.
Under CCPA (California residents):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to deletion of personal information
- Right to non-discrimination for exercising your rights
To exercise any of these rights, please contact us using the details provided below.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. By using our website, you consent to the transfer of your information to the United Kingdom and our service providers’ locations.
We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Privacy Shield certification (where applicable)
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the “Last Updated” date at the top
- Sending you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
FunLearn Smile
Email: [Your email address] Address: [Your postal address] Phone: [Your phone number]
For data protection inquiries specifically, you may contact our Data Protection Officer at: [DPO email if applicable]
Complaints
If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with a supervisory authority:
UK residents: Information Commissioner’s Office (ICO) Website: https://ico.org.uk Phone: 0303 123 1113
EEA residents: Your local data protection authority
Consent
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.